Terms & Conditions — 62bet Platform Rules and User Agreement

These Terms and Conditions ("Terms") govern all use of the 62bet platform, including the website accessible at https://62bet.club, any associated mobile web interfaces, and all betting, casino, slots, and payment services made available through those interfaces. By registering an account, accessing the platform, or placing any wager, you confirm that you have read, understood, and agreed to these Terms in their entirety.

62bet reserves the right to amend, update, or replace these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. It is your responsibility to review these Terms periodically. Continued use of the 62bet platform following publication of updated Terms constitutes your acceptance of the changes. Where a change is material, 62bet will make reasonable efforts to notify registered players via the email address associated with their account.

These Terms are written in English. In the event of any inconsistency or ambiguity, the English version of these Terms shall prevail. 62bet targets the Bangladesh market and all monetary references within these Terms are expressed in Bangladeshi Taka (৳ BDT) unless explicitly stated otherwise.

Governing Law

These Terms are governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the relevant territory. 62bet operates as an online entertainment platform and makes no representation that its services are lawful or available in any jurisdiction outside Bangladesh.

Entire Agreement

These Terms, together with the 62bet Privacy Policy and any specific bonus or promotion terms communicated to you at the time of an offer, constitute the entire agreement between you and 62bet with respect to your use of the platform. No verbal assurances, informal communications, or prior agreements not reflected in these documents shall have any legal effect.

To be eligible to register and use a 62bet account, you must satisfy all of the following conditions at the time of registration and throughout the period your account remains active:

• You must be at least 18 years of age.
• You must be a natural person (not a corporation, partnership, or other legal entity).
• You must not be a resident of any jurisdiction in which online gambling is prohibited by applicable law.
• You must not be acting on behalf of, or depositing funds belonging to, any third party.
• You must not currently be subject to a self-exclusion order with 62bet or any affiliated platform.
• You must not be an employee, director, officer, agent, or contractor of 62bet, nor an immediate family member of such a person.

62bet reserves the right to request proof of age at any time during the lifecycle of your account. Acceptable age verification documents include a valid national identity card (NID), passport, or driving licence. Where age cannot be verified to 62bet's satisfaction, the account will be suspended pending resolution. Any winnings accumulated during a period in which age verification was outstanding may be withheld until verification is complete.

If it is determined at any point that a player was under 18 at the time of registration or during any period of account use, the account will be closed immediately. All deposits made during the period of underage use will be returned to the verified payment source, and any winnings generated during that period will be forfeited.

To access the full range of 62bet services, including betting, casino games, and payment functions, you must register a personal account. Registration is free and requires you to provide accurate, current, and complete information including your full legal name, date of birth, email address, and mobile number.

One Account Policy

Each individual is permitted to hold one 62bet account only. Operating multiple accounts — whether using different email addresses, mobile numbers, payment methods, or device identifiers — is strictly prohibited. If 62bet detects that a player holds more than one account, all accounts beyond the first registered may be closed without notice. Any bonus funds or winnings generated through a duplicate account may be forfeited.

Accurate Information

You are required to provide truthful information when registering and to keep your account details up to date. Providing false, misleading, or incomplete registration information is a breach of these Terms and may result in immediate account suspension. In particular, providing a false date of birth to circumvent the 18+ age restriction is a serious violation that will result in permanent account closure and forfeiture of all funds.

Account Verification (KYC)

62bet applies a Know Your Customer (KYC) process to verify player identity before processing withdrawals above certain thresholds and when unusual account activity is detected. Verification documents may include:

• Proof of identity: national identity card (NID), passport, or driving licence.
• Proof of address: utility bill, bank statement, or official government correspondence dated within the last three months.
• Proof of payment method: screenshot or confirmation of the bKash, Nagad, or Rocket account used for deposits.

Failure to provide requested verification documents within the timeframe specified by 62bet's compliance team may result in withdrawal delays or account suspension. 62bet's KYC process is designed to protect players from identity theft and fraud, and to comply with internationally recognised anti-money laundering standards.

Account Security

You are solely responsible for maintaining the confidentiality of your 62bet username and password. You must not share your login credentials with any other person. 62bet will never ask for your password through any communication channel. If you suspect that your account has been accessed without your authorisation, you must contact 62bet support immediately at [email protected] and change your password without delay.

All financial transactions on the 62bet platform are conducted in Bangladeshi Taka (৳ BDT). 62bet does not charge fees on deposits made via supported local payment methods, though your payment provider may apply its own charges. It is your responsibility to check the fee schedule of your payment provider before initiating a transaction.

Supported Payment Methods

• bKash — Minimum deposit ৳200. Funds credited within 60 seconds under normal conditions.
• Nagad — Minimum deposit ৳200. Funds credited within 60 seconds under normal conditions.
• Rocket (Dutch-Bangla Bank) — Minimum deposit ৳300. Processing time up to 5 minutes.
• Upay — Minimum deposit ৳300. Processing time up to 5 minutes.
• Visa / Mastercard — Minimum deposit ৳500. Processing time may vary depending on card issuer.

Deposit Rules

Deposits must be made from a payment account registered in your own name. Third-party deposits — where the funding source is owned or controlled by a person other than the registered 62bet account holder — are strictly prohibited. 62bet reserves the right to reverse any deposit identified as originating from a third-party source and to suspend the associated account pending investigation.

62bet does not accept deposits made using cryptocurrency, prepaid vouchers, or any payment method not listed in the cashier section of the platform. Attempts to fund an account via unsupported methods will not be credited and may result in funds being lost in transit — 62bet cannot be held responsible for funds transferred via unsupported channels.

Withdrawal Rules

Withdrawals are processed to the same payment method used for the most recent deposit, in accordance with anti-money laundering requirements. The minimum withdrawal amount is ৳500. Withdrawal requests are processed within 15–30 minutes for mobile wallet (bKash, Nagad, Rocket) requests during normal operating hours, and within 24 hours for card-based withdrawals.

Withdrawals will not be processed where the account has not completed the required KYC verification, where there is a pending bonus wagering requirement on the account balance, or where the account is under review by the 62bet compliance team. 62bet reserves the right to request additional verification before processing any withdrawal it deems necessary to review.

Responsible Deposit Limits

Players may set voluntary daily, weekly, or monthly deposit limits from the account settings panel. Once a deposit limit is set, it takes effect immediately. Requests to reduce a limit are applied without delay. Requests to increase a limit are subject to a 24-hour cooling-off period before the increase takes effect, to protect players from impulsive decisions.

62bet offers a range of promotional bonuses to new and existing players, including welcome bonuses, reload bonuses, free bets, cashback offers, and seasonal promotions tied to the Bangladesh cricket calendar, Eid, and Pohela Boishakh. All bonus offers are subject to the specific terms communicated at the time the offer is made, as well as the general bonus policy set out in this section.

General Bonus Rules

• Bonuses are credited to a player's bonus balance and are separate from the real-money balance until wagering requirements are met.
• Only one bonus may be active on an account at any time. Where a player activates a new bonus before completing the wagering requirement on an existing bonus, the existing bonus and any wagering progress may be forfeited.
• Bonus funds may only be used on games and markets designated as eligible within the specific promotion terms. Excluded games and markets are identified in the promotion details.
• Bonuses are personal to the registered account holder and cannot be transferred, exchanged, or redeemed for cash prior to the completion of wagering requirements.
• 62bet reserves the right to withdraw, modify, or cancel any bonus offer at any time without prior notice, provided that any bonus already credited to a player's account will not be revoked retrospectively unless there is evidence of bonus abuse or breach of these Terms.
• Bonuses credited in error — due to a technical fault, calculation error, or miscommunication — may be corrected or withdrawn by 62bet without notice, and any winnings generated from an erroneously credited bonus may be voided.

Bonus Abuse

62bet actively monitors accounts for patterns of bonus abuse, which includes but is not limited to: placing matched or hedged bets with bonus funds to reduce risk while satisfying wagering requirements; using multiple accounts to claim the same bonus multiple times; exploiting bonus terms through systematic low-risk wagering strategies; and coordinating with other players to abuse referral or loyalty bonus structures. Accounts found engaging in bonus abuse will have their bonus balances and any associated winnings forfeited, and may be permanently restricted from future bonus eligibility.

As a registered player on the 62bet platform, you agree to use the platform solely for its intended purpose of lawful personal entertainment. You accept full responsibility for all activity conducted through your account and for ensuring that your use of the platform complies with all applicable laws and regulations in your jurisdiction.

You Must Not:

• Provide false, misleading, or fraudulent information at any point during registration, verification, or account management.
• Attempt to access another player's account, or assist any third party in doing so.
• Use automated betting software, bots, scripts, or any other tool designed to give an unfair advantage over other players or the platform.
• Exploit bugs, glitches, or technical errors in the platform to gain winnings that would not otherwise be achievable. Any winnings obtained through exploitation of a technical error will be voided.
• Engage in any form of collusion, match-fixing, or coordination with other players to predetermine betting outcomes.
• Use the platform in a manner that could damage, disable, overburden, or impair its servers, networks, or security infrastructure.
• Attempt to reverse-engineer, decompile, or otherwise access the source code of any part of the 62bet platform.
• Use the platform for any money laundering, fraud, or other criminal activity.
• Make chargebacks or payment reversals on deposits without first contacting 62bet support. Illegitimate chargebacks will result in account suspension and may be subject to debt recovery procedures.

Consequences of Breach

62bet reserves the right to take any of the following actions in response to a breach of these user obligations, without prior notice and at its sole discretion: suspend or permanently close the account; void any bets or casino wagers placed during the period of violation; withhold or forfeit any balance held in the account; pursue legal action where applicable law permits; and share information with relevant authorities or third-party fraud prevention bodies where required by law.

Players may request the closure of their 62bet account at any time by contacting the support team at [email protected]. Account closure requests are processed within 24 hours. Any verified real-money balance remaining at the time of closure will be returned to the player's registered payment method, subject to the standard withdrawal processing time and completion of any outstanding KYC requirements.

Voluntary Account Closure

If you wish to close your account for personal reasons unrelated to problem gambling, you may do so by submitting a closure request via live chat or email. Bonus balances and any wagering progress on active bonuses will be forfeited upon voluntary account closure. You may re-register a new account at a later date provided you meet all eligibility requirements at the time of re-registration.

Self-Exclusion

If you believe that your gambling behaviour is becoming problematic, 62bet strongly encourages you to use the self-exclusion facility. Self-exclusion allows you to voluntarily block access to your account for a defined minimum period of 6 months, or permanently. Self-exclusion requests can be initiated from your account settings panel or by contacting 62bet support directly. Once a self-exclusion is active, it cannot be reversed during the exclusion period. 62bet will make reasonable efforts to prevent excluded players from opening new accounts, and will take steps to remove excluded players from marketing communications.

Cooling-Off Period

As an alternative to full self-exclusion, players may activate a cooling-off period of 24 hours, 7 days, or 30 days. During a cooling-off period, deposit and betting functionality is suspended, but the account remains accessible for reviewing transaction history and contacting support. Cooling-off periods cannot be shortened once activated.

62bet's Right to Close Accounts

62bet reserves the right to close any account at its sole discretion, including where the account holder has breached these Terms, where the account has been inactive for more than 12 consecutive months (dormant account policy applies), or where closure is required by applicable law or regulatory guidance. Where 62bet closes an account unilaterally due to a Terms breach, the balance treatment will be determined on a case-by-case basis by the compliance team.

62bet provides its platform on an "as is" and "as available" basis. While 62bet makes every reasonable effort to ensure that the platform is available continuously and free from technical errors, 62bet does not warrant that the platform will be uninterrupted, error-free, or entirely free from security vulnerabilities. Scheduled and unscheduled maintenance may result in temporary service interruptions.

Platform Availability

62bet is not liable for any losses — financial or otherwise — arising from platform downtime, delayed page loads, game disconnections, or incomplete bet placement due to technical issues on either the 62bet platform or your internet connection. If a bet is not confirmed in the 62bet system, it should be treated as not placed, regardless of any visual indication on your device at the time.

Betting Outcomes

Gambling involves inherent financial risk. By using the 62bet platform, you acknowledge that you may lose money and that no outcome is guaranteed. 62bet is not responsible for betting or gaming losses incurred through the normal operation of the platform. Odds are subject to change at any time before a bet is confirmed, and the odds at the time of bet confirmation are the odds that apply to your wager.

Third-Party Services

62bet integrates games and live dealer services provided by third-party studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. While 62bet selects its studio partners carefully and monitors their performance, 62bet is not liable for technical malfunctions, rule discrepancies, or service interruptions originating from third-party game providers. In the event of a dispute regarding a third-party game outcome, 62bet will liaise with the relevant provider on the player's behalf but cannot guarantee a particular outcome.

Maximum Liability

To the maximum extent permitted by applicable law, 62bet's total aggregate liability to any player arising out of or in connection with these Terms or the player's use of the platform shall not exceed the total amount deposited by that player in the 12-month period immediately preceding the event giving rise to the claim. This limitation applies to all causes of action in the aggregate, including breach of contract, tort, negligence, and any other legal theory.